Frequently asked questions
Is shipping really free?
Yes, standard shipping is free on most orders. However, some exceptions apply:
- Items over 25 lbs may incur a shipping fee.
- If you select expedited shipping (like USPS Priority or Express), an additional fee will apply — typically $20–$40 depending on the box size and speed of delivery.
Can you deliver an item to me in 3 days?
Yes! During checkout, you can choose to upgrade to USPS Priority Mail (typically 2–3 business days within the continental U.S.) or USPS Express Mail (overnight to most U.S. locations, 1–2 business days guaranteed). These faster options are available for an additional shipping fee based on package size.
Do items come with a warranty?
Yes. Every purchase is backed by our 90-Day Money-Back Guarantee. If you’d like to return something for any reason, just contact us using our Contact Form.
Can I return my item?
Absolutely. Returns are accepted within 90 days of your order date. Email us to begin the return process, and we’ll send you a prepaid return shipping label. Contact us via our Contact Form.
Will I receive a tracking number?
Yes. You’ll get a tracking number in your shipment confirmation email. You can use it to track your order at usps.com.